If you need additional assistance, feel free to reach out to our Customer Service Team through live chat, phone or email, Monday to Friday from 9:00am to 6:00pm EST. However, it can take up to 14 calendar days to process a refund. Please note, Canada Post Returns are only available to customers living in the following provinces: Newfoundland and Labrador, Yukon and Nunavut Don't forget to "check" the box which indicates "Get notified when the merchant receives my return" to stay up to date with the tracking!ĥ. Please only register one order in the Returns Portal and affix the one return label to. Complete the required fields with your personal information associated with your Uniqlo Account.Ĥ. UNIQLO Uniqlo Customer Service Return/Exchange Online Orders. Your Order Number can be found on your Return Form, on your Invoice or in your Membership account.ģ. Please carefully enter your complete Order Number (beginning with '17') in the space under Purchase Order. Click the link: Canada Post Return Shipping LabelĢ. Shop boldly at top stores with easy package tracking, free shipping, free returns & more exclusive benefits with your ShopRunner membership. Return labels produced for provinces outside of Newfoundland & Labrador, Yukon and Nunavut cannot be processed at our Warehouse.ġ. *Without the tracking number, our Customer Service Team will not be able to track your order.įor Canada Post - Newfoundland and Labrador, Yukon and Nunavut : You can track your package back to our warehouse.
Uniqlo returns download#
You can download or email the label if needed as well.ĩ.
Uniqlo returns pdf#
Click "Print" to get the PDF version of the label you will need to ship your package.
Uniqlo returns how to#
After you click "Confirm", you will see both the instructions for how to ship your package back to our warehouse and a list of drop off locations closest to the address you've entered for your shipment.Ĩ. You can go back to make changes up to this point.ħ. Be sure that all information is entered correctly. Select the most relevant "Reason Code" from the drop-down menu provided.Ħ. Not to worry, packages are properly weighed at our carrier's hub.ĥ. For "Package Weight", please insert 2 and select Lbs (pounds). In-store purchases can not be returned via postal mail.
If you need to exchange your item, this can be done at any of our stores across NSW, VIC, QLD & WA. Your Order Number can be found on your Return Form, on your Invoice or in your Membership account.Ĥ. Item/s purchased in a UNIQLO Australia store can only be returned and refunded at the original store of purchase within 30 days. Packaged items may be returned even after the package has been opened however, tags must still be attached to the item.
Merchandise will only be accepted in its original condition (new, unused, and unwashed) with tags attached. Please carefully enter your complete Order Number (beginning with '17') in the space under Purchase Order. What the hell is up with Uniqlo returns Maybe I am naive but I have never seen a return policy like this before. Merchandise purchased on must be returned within 30 days of the order date found on the invoice. Complete the required fields with your shipping information. Complete the required fields with your personal information associated with your Uniqlo Account.ģ. Click the link: FedEx Return Shipping LabelĢ. Please note: A return fee of $9.90+tax will be deducted from all returning packagesġ. I really can’t see myself shopping at Uniqlo for awhile until they change it to become at least a little more flexible.Please note, Altered items are considered final sale and CANNOT be returned for a refund!įor FedEx, please follow the below instructions: Even the customer service rep said it was a bad return policy. I do have to pay for the shipping and there’s nothing they can do. Fortunately got it waived but never received the email.Ĭalled back today to get the email and now they say that I was given wrong information. Find out I have to ship it to the first store but I have to pay for shipping. If they accept the pants as a exchange, why can’t they just return it? or exchange and purchase the pants online?Īlready thinking this is a stupid policy, I call customer service to see what I can do. But I only wanted to exchange it for the same pants. So I drove all the way there only to be told I could exchange it for another item but not return it. Stupidly I didn’t realize you can only return items to the same store you purchased at. Unfortunately, they didn’t fit so I thought I could return them to the closest uniqlo to me (an hour away). I bought a pair of pants on vacation a few states away for my boyfriend.
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